Case Study
MERCEDES-BENZ RETAIL
Mercedes-Benz Retail – Digitizing Contacts with WalliM Cards
ABOUT MERCEDES-BENZ RETAIL
Mercedes-Benz Retail (Portugal), a leader in the luxury automotive sector, faced challenges in managing and sharing contacts with its customers.
Traditional paper business cards incurred recurring costs, had a negative environmental impact, and made it difficult to share data quickly and efficiently in a digital context. Additionally, the lack of control over collected and shared data within management systems resulted in lost business opportunities.
Industry
High-end Passenger Cars and Vans
Headquarters
Sintra
Company Size
50-200 employees
BENEFITS ACHIEVED
With WalliM Cards, Mercedes-Benz Retail achieved:
Cost reduction
Eliminating the recurring production of physical cards.
Increased registered leads
Thanks to easier data capture and integration.
Perception of innovation
Enhancing the brand’s image as sustainable and technological.
Sustainability
Alignment with environmental values by eliminating the waste associated with paper cards.
IMPLEMENTED SOLUTIONS
The solution involved adopting WalliM Cards, personalized digital business cards that transformed Mercedes-Benz Retail’s approach. These solutions allowed the centralization and instant updating of contact information, eliminating the need for reprints. Features like contact sharing via QR code and NFC technology optimized client interactions and reinforced the brand’s image as innovative and sustainable.
Afonso Carrilho
Mercedes-Benz Retail
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Frequently Asked Questions
Each WalliM Card has a QR Code on the back. This QR Code directs to the same profile link associated with the card's internal NFC chip. This allows for efficient exchange of contact information using contactless technologies and QR code reading so that your contacts can be transmitted to any type of smartphone.
For up to 99 units, you can customize the front of your WalliM Card in monochromatic white with your logo or name. For orders over 100 units, we fully customize the WalliM Cards with the desired design: full-color customization, layout, front and back, and even matte or glossy texture, to create a truly unique card.
You can use the WalliM Cards even without the physical card. The QR Code printed on the card is also available in your APP so that anyone can access your profile and contact information, facilitating data exchange without barriers.
Security is one of our priorities. The servers that store WalliM Card information are protected by advanced cybersecurity measures. In the app, you can also activate a PIN, which the recipient of your contacts will need to enter to save your profile data, thus having additional and optional control over who has access to your information after reading your WalliM Card.
WalliM is committed to excellence in customer support. Our team is available to ensure the best security, updates, and use of our products. Whether to resolve technical questions or offer guidance, we are here to help.
Of course! With our app, you can update the information of the profiles associated with your WalliM Card in real-time. Now with the same business card that will always be up to date.
If you wish to order customized WalliM Cards, please contact telo.castro@wallim.shop.
Through the APP, you can reset your WalliM Card, so it can be reused by another user or even as a security measure in case of loss of the physical card.
No, WalliM products do not require a monthly subscription. They are available as a one-time purchase, enabling you to use and benefit from them without any additional costs.